Privacy Policy
Dr. Valaie, MD – drvalaie.com – Pacific Cosmetic and Facelift Center and Dr. Faraz Valaie, MD Privacy Policy & Terms and Conditions
Any online payment via website is upon acceptance of the followings:
No-Refund Policy: All the payments are final and no-refund will be issued under any circumstances. No-refund policy applies to any payments, no-refund policy applies regardless of the desirability of the result. This no-refund policy applies to any sort of treatment.
Patients’ Responsibilities: Patients are responsible for providing a complete and accurate medical history and for following the treatment plans and advice provided by their healthcare provider. Compliance with prescribed treatments, appointment schedules, and office policies are crucial for the effectiveness of care and treatment.
Financial Agreement: I agree that I am responsible for all charges for services provided to me, my spouse, and my dependents, payable in full on the day services are rendered. I understand that Pacific Cosmetic and Facelift Center and Dr. Faraz Valaie do not file or bill any insurance.
Payment Policy: All payments must be made prior to any procedure.
Cancellations: A notice of at least 48 hours is required for all cancellations.
No-Refund Policy: All payments are final, and no refunds will be issued under any circumstances. This no-refund policy applies to any payments made, including deposits, regardless of the receipt of services or the desirability of the results.
Patient’s Right to Privacy: We are committed to protecting your privacy. Detailed information on how we protect your data, how you can access your medical records, and our record retention policy is available upon request.
Updates to Policies: Our office policies are reviewed annually. Any changes or updates will be communicated to our patients through our official communication channels or during your next visit.
Patient’s Right to Revoke Consent: Patients may revoke their consent at any time. To revoke consent, a written notice must be submitted to our office. Please be aware that revoking consent may affect our ability to provide medical care.
Emergencies: In the event of a medical emergency, dial 911. For urgent needs requiring Dr. Valaie’s attention, please contact the office at (949) 225-0101 or his cell phone at (949) 345-1010.
Right to Amend Health Information: You may request an amendment to your health information if you believe it is incorrect or incomplete, as long as the information is maintained by our practice. Requests must be made in writing and submitted to Pacific Cosmetic and Facelift Center, 1601 Dove St. #125, Newport Beach, CA 92660, with a supporting reason for the amendment.
Right to Receive a Copy of This Notice: You are entitled to receive a copy of this Notice of Privacy Practices at any time. To obtain a copy, please contact our office at the address above.
Right to File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with our practice or with the Secretary of the Department of Health and Human Services. Complaints must be submitted in writing and will not result in any form of penalization. To file a complaint with our practice, please contact the address provided above.
Authorization for Other Uses and Disclosures: Our practice will obtain your written authorization for any uses and disclosures of your health information that are not covered by this notice or permitted by applicable law.
Contact Information: If you have questions about this notice or our health information privacy policies, please contact Pacific Cosmetic and Facelift Center or Dr. Valaie at (949) 225-0101.
Open Payments Database: Information about payments made by drug and device companies to physicians and teaching hospitals can be searched at https://openpaymentsdata.cms.gov.
Video and Voice Surveillance: Please be aware that video and audio surveillance is active in our office waiting room, as well as in certain examination, consultation, and procedure rooms.
If you prefer not to be recorded, do not sign this document and inform us before scheduling your appointment. We will then make arrangements to deactivate our cameras for the duration of your visit.
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Policies regarding visiting our website:
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site or enter information through our forms on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, filling out forms, surf the website, or use certain other site features in the following ways:
• To administer a contest, promotion, survey or other site feature.
• To ask for ratings and reviews of services or products
• To follow up with them after correspondence (live chat, email or phone inquiries)
Also we use the information from filling out our forms to email your our promotions on a weekly or biweekly matter.
You get to unsubscribe at anytime.
Each promotional email will have unsubscribe link in it.
How do we protect your information?
We do not use vulnerability scanning and/or scanning to PCI standards.
We only provide articles and information. We never ask for credit card numbers.
We do not use Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We only collect
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
We do not use cookies for tracking purposes
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.that make your site experience more efficient and may not function properly.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-party links
We do not include or offer third-party products or services on our website.
Google
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in the future.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes:
• On our Privacy Policy Page
Can change your personal information:
• By emailing us
• By calling us
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.
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Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
drvalaie.com
1601 Dove St. #125
Newport Beach, California 92660
United States
(949) 225-0101